Always helpful people and didn't have to wait long in a queue to speak to anyone.

A very efficient service, easy to understand, easy to apply and to use the online portal. Follow up by email and post was efficient and fast.

Great service

Good communication, and quickly resolved our queries

Staff answer the phone and provide a service. When phones are busy, call back is quick.

Easy. No fuss.

The service was good: opening the account online was fairly simple - though a minor criticism would be that the questions are geared to businesses, rather than charities - eg ‘How many employees?’ This led me to a minor error when completing the form. On the positive side I received quick reassurance by email that all was OK.

Easy to open online account. Not too much information asked for to open account. Communication is secure. Customer service over the phone available, friendly and helpful. Deposits invested in British businesses.

Excellent service

Prompt, responsive and informative. Apologetic when a minor error had been made by a Customer Service agent.

Good service

I've not really used the customer service, apart from when I set it up, and it was all good.

Easy to set up and manage online

Excellent they did what they said on the tin.