5/5

“Trusted Customer”

4 July 2026
5/5

“Straightforward and Hassle-free Process”

Opening the account online was straightforward and hassle-free. Depositing the initial £5,000 went smoothly with no issues. Obviously, it's very early days but the initial setup and onboarding process were excellent.
8 July 2026
5/5

“Trusted Customer”

3 July 2026
4/5

“HTB - 6 month Fixed account - simple but not so quick!”

Good service to open the account but a delay in full confirmation which was surprising.
8 July 2026
5/5

“Customer friendly.”

Very good and easy to navigate their site.
8 July 2026
5/5

“Good short term fixed rate”

The service is very good, helpful friendly staff easy to get hold of on the phone.
8 July 2026
4/5

“Easy experience”

Straight forward, no questions needed answering.
8 July 2026
4/5

“Trusted Customer”

Didn't need to talk to anyone so I don't know
8 July 2026
5/5

“Excellent account”

Haven’t needed to use customer service but opening account online was very easy and straightforward.
2 July 2026
5/5

“Trusted Customer”

Impressed by the customer service, who appear to be UK based.
2 July 2026
5/5

“Trusted Customer”

27 June 2026
5/5

“Very happy with my decision”

Friendly, knowledgeable and professional
25 June 2026
5/5

“Great bank”

Chap I spoke to for help was clear, helpful and prompt
25 June 2026
5/5

“.”

.
24 June 2026
5/5

“Good Bank”

Easy application
25 June 2026
5/5

“Great”

Clear and easy to follow
24 June 2026
5/5

“Trusted Customer”

Very good
24 June 2026
5/5

“Trusted Customer”

Wasn’t use.
24 June 2026
5/5

“Competitive interest rate and easy to open online”

Opened online and no problem with the service. Will be opening more accounts when accounts with other under performing provider mature.
24 June 2026
5/5

“Trusted Customer”

18 June 2026

For savings guidance contact HTB’s personal savings team on 020 7862 6222 or email us.

Why not take a look at our latest range of recently launched cash ISA bonds?

HTB continue to monitor the situation surrounding COVID-19 and would like to reassure customers that we are operating normal business hours, 9am to 5pm Monday to Friday with no interruptions to our service. Please get in touch here, or via your usual method should you have any concerns.