Reviews

We think the service we offer is pretty good. Excellent in fact. But don’t take our word for it, hear from our customers first hand.

4.6 / 5 rating. Based on 608 service ratings over the past year Read all our reviews at Feefo

5/5

“Trusted Customer”

11 December 2025

5/5

“Good products and easy to setup”

Very easy to deal with

11 December 2025

5/5

“Very good”

No issues. All very straightforward

5 December 2025

5/5

“easy and quick to open account”

great

5 December 2025

4/5

“6 month fixed rate bond”

The application process was very simple. However, the interest rate could a bit more competitive.

4 December 2025

5/5

“Fixed rate savings account”

Good communication. All digital as there was no requirement to speak to anyone.

4 December 2025

5/5

“Trusted brand”

Excellent service

4 December 2025

5/5

“Good bank”

Everything is good about this bank

4 December 2025

5/5

“Trusted Customer”

update receieved

3 December 2025

5/5

“1 yr bond”

Excellent service

3 December 2025

5/5

“Trusted Customer”

14 November 2025

4/5

“Trusted Customer”

14 November 2025

5/5

“Good service; safe investment.”

Quick acknowledgements.

3 December 2025

5/5

“Trusted Customer”

14 November 2025

5/5

“Trusted Customer”

Excellent service from the start to finish of the process

14 November 2025

4/5

“5 year fixed rate ISA”

It met my expectations

14 November 2025

5/5

“Trusted Customer”

Very pleasant and helpful over the phone

11 November 2025

5/5

“Easy to set up.”

Everything works. Easy to use web site.

14 November 2025

5/5

“Trusted Customer”

Very good

14 November 2025

5/5

“Helpful bank. Good customer service.”

Everyone was polite and helpful when I needed it

11 November 2025

For savings guidance contact HTB’s personal savings team on 020 7862 6222 or email us.

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